Your pre-order has failed - we are unable to restore a failed pre-order.Please check your Order History and verify that your order is completed, as opposed to processing. If stuck on processing, cancel the pre-order and purchase the expansion again - if you cancel the order at this stage you will not have been charged. Your pre-order was not yet processed - It is possible that you've tried to start your download before your order was completed.You can clear the download cache for any remaining issues with your download. Now that the expansion is released for everyone this should no longer be an issue. This would cause the download to become stuck. City Living was not yet released in your region - in certain cases players were able to download the game even though it wasn't out in their region.We've identified three reasons as to why you are unable to download or install City living: Apex Legends Mobile Limited Regional Launch.
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